Exchange 2010 GRT restore error cannot connect to CAS Array

If you have the Microsoft Exchange 2010 DAG and CAS Array, and you want to recover the granular backup with Symantec NetBackup. You can meet this error:

 

2013-02-08 09:54:11 - Error bpbrm(pid=7200) bpcd on casarray.domain.local exited with status 48: client hostname could not be found
2013-02-08 09:54:11 - Info tar32(pid=0) done. status: 48: client hostname could not be found    
2013-02-08 09:54:11 - Error bpbrm(pid=7200) client restore EXIT STATUS 48: -Your data has been truncated.

 

lub

 

Error bpbrm (pid=4046) from client <cas array name>: ERR - unable to create object for restore: \\dagname\Microsoft Information Store\Mail Store\Database\User, name [nuser], rai error = 6
Error bpbrm (pid=4046) client restore EXIT STATUS 5: the restore failed to recover the requested files
From the detailed status of the job in the Activity Monitor:
Error bpbrm (pid=4046) cannot connect to <cas array name>, Operation now in progress (150)
Error bpbrm (pid=4046) client restore EXIT STATUS 58: can't connect to client

Continue reading