Comments on: Exchange 2010 remove mobile device Error The ActiveSyncDevice Cannot be Found

By: Rosario

Rosario — Tue, 04 Aug 2015 11:55:13 +0000

Thanks a lot, we indeed have a lot of movements in the Active Directory OUs so I combined your two methods in one ps-script and it worked like a charm.

By: GiSo

GiSo — Mon, 05 May 2014 08:01:55 +0000

We use Office 365 / Exchange 2013 Online.

By: Remigiusz Szatkowski

Remigiusz Szatkowski — Mon, 05 May 2014 07:35:47 +0000

Are you using this with Exchange 2010 ?

By: GiSo

GiSo — Mon, 05 May 2014 07:04:53 +0000

Hi Remigiusz,
Yes, i’ve used Remove-ActiveSyncDevice -Identity $(Get-ActiveSyncDevice -Mailbox JSmith | where {$_.DeviceId -like “androidc1640524549″} | select Identity).identity and i have obtained the error.

If i use your script at the bottom of the article i obtain a new error:
Avvio di un comando nel server remoto non riuscito con il seguente messaggio di errore: [ClientAccessServer=AMXPR07CA00 1,BackEndServer=dbxpr07mb445.eurprd07.prod.outlook.com,RequestId=54149117-77e3-434f-bdb5-f28b364a13ab,TimeStamp=5/5/201 4 7:01:28 AM] [FailureCategory=WSMan-InvalidShellID] The request for the Windows Remote Shell with ShellId 0DB7F944-489 B-4679-B891-55D82CE4E96B failed because the shell was not found on the server. Possible causes are: the specified Shell Id is incorrect or the shell no longer exists on the server. Provide the correct ShellId or create a new shell and retr y the operation. + CategoryInfo : OperationStopped: (System.Manageme...pressionSyncJob:PSInvokeExpressionSyncJob) [], PSRe motingTransportException + FullyQualifiedErrorId : JobFailure

By: Remigiusz Szatkowski

Remigiusz Szatkowski — Thu, 01 May 2014 19:15:33 +0000

Hi
can you tell me which cmdlet you are using ?
I think you have tried to remove mobile device using this:
Remove-ActiveSyncDevice -Identity $(Get-ActiveSyncDevice -Mailbox JSmith | where {$_.DeviceId -like “androidc1640524549″} | select Identity).identity

and then you can get error because sometimes when user was moved between OUs in AD you can’t remove mobile devices.
Then you need to find correct mobile device identity. I wrote about this at the bottom of this article. Try to run last script for mailbox where you get error, and then check idenity and use correct identity in remove-activesyncdevice

By: GiSo

GiSo — Wed, 30 Apr 2014 13:10:15 +0000

Hi Remigiusz and thanks for you article but I obtain this error if I use your cmdlet:

Cannot bind argument to parameter 'Identity' because it is null. + CategoryInfo : InvalidData: (:) [Remove-MobileDevice], ParameterBindingValidationException + FullyQualifiedErrorId : ParameterArgumentValidationErrorNullNotAllowed,Remove-MobileDevice

Can You help me?